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Help centre

Find quick answers about Buyinn, from ordering to delivery, returns and payments.

Payments & invoices

How you pay, what VAT is included and where to find your invoices.

How do I pay?

You pay at checkout by card, or by the other methods offered there. Each supplier's order is charged on its own.

Do prices include VAT?

Yes. Every price on the marketplace is shown including 15% VAT, and your basket, checkout and invoice each state how much of the total is VAT.

Where do I find my invoices?

Under Invoices in your account. Every confirmed order has one, and it can be downloaded whenever you need it.