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Help centre

Find quick answers about Buyinn, from ordering to delivery, returns and payments.

Delivery

Delivery fees, lead times and how your order reaches you.

How much is delivery?

Each supplier sets their own delivery fee, and it is shown on your basket beside that supplier's total before you pay. Ordering from three suppliers means three delivery fees, one per order.

How long will my order take?

The lead time is shown on each supplier's products before you order. After checkout you can follow the order through confirmed, preparing, out for delivery and delivered.

How do I track my order?

Open the order from your account. Every change of status is stamped with its time, so you can see exactly where it is.